We offer a warranty with on-site service on all of our stoves and appliances. Please note that service is provided to locations where you can get to by road. The warranty period may differ depending on the supplier according to the table below. Please contact us for more information!
LOFRA
Stoves - 3 years
Other products (fans, refrigerators, etc.) - 1 year
STEEL
Stoves - 3 years
Other products (fans, refrigerators, etc.) - 1 year
Bertazzoni
Stoves and other products - 5 years
Stoves and other products - 1 year
Pepper
All products - 3 years
Other products have a 1-year warranty (unless otherwise stated on the product page or by the supplier).
In the event of any shipping damage or product defects, contact us at info@myrangecooker.se or call our customer service at 010-10 19 285.
At MyRangeCooker.se you have a 3-year right of complaint from the date of purchase. However, this is not something you need to pay much attention to as most of our stoves always include at least a 3-year full warranty.
Spare parts
When ordering spare parts, an administrative fee per order number will be added.
Private individuals: 120 SEK
Companies: 99 SEK
Note! In the event of a complaint and possible repair or replacement, the item must be available to the technician.
In the event of a complaint, additional costs arising in connection with special constructions for installation will be borne by the customer.